3251 Events Service Agreement

The Client agrees to the fees charged by the Planner for services rendered. Following email consultation, the Planner will provide an invoice and a copy of the agreement to the Client. Full payment is required immediately upon entering this agreement for all invoices under $600. Failure to make the initial payment within 48 hours upon receiving this contract will lead to cancellation of the contract and the event.

For your convenience, invoices exceeding $600 can be split into multiple payments. A non-refundable deposit of up to 50% of the total event cost is required upon entering this contract. Final payment must be made no later than 14 days before the event date. Final payment for large-scaled  events and event packages that include venue procurement by the Planner must be made 30 days prior to event date. Any failure to pay as scheduled will result in event cancellation and forfeiture of funds paid to the Planner. In the case of event cancellation due to non-payment, the Client will not receive a refund or be allowed to reschedule the event. The Client may also be subject to cancellation fees that must be paid within five business days of cancellation.

Payments can be made via debit/credit card, Zelle, or in cash, with all payments incurring a 7% service charge. Zelle payments should be directed to (404)551-8465 under "3251 Events, Limited Co." The Planner does not accept CashApp payments. All payments made are non-refundable.

Additionally, the Client must provide credit card information to be kept on file for the purpose of covering damages or unpaid expenses. Please complete the Credit Card Authorization Form attached to this contract (located on Page 6).

Upon entering into this contract, both the Planner and the Client agree to the aforementioned services and compensation to be rendered accordingly. Upon payment of the initial balance, the Client will receive confirmation of a “zero balance” on their account. However, in the event of additional unforeseen expenses incurred before, on, or after the service date, the Client may receive a final invoice with additional charges. These charges may include, but are not limited to, property damage, incidentals, unpaid event staff wages, and/or vendor fees.

Any additional expenses will be documented on a final invoice, and the Client will receive written communication detailing the excess fees. The Planner will process payment using the credit card on file within one business day of issuing the invoice. Should any discrepancies arise, kindly contact the Planner immediately upon receipt of the final invoice to discuss available options.

The Planner will primarily provide single-use decor, with a possibility of some items belonging to 3251 Events, Limited Co. or a third-party vendor. In the event of any damage or unreturned items, the Client will be responsible for immediate replacement. These costs associated with damaged or unreturned items will be deducted from the Client's refundable deposits made by the Planner, if applicable. Alternatively, the costs may be directly debited from the credit or debit card provided on the Credit Card Authorization form. Failure to remit payment promptly may result in legal action taken by the Planner (refer to Dispute Resolution & Legal Fees).

As the Planner, we expect all Clients to be forthright about their identity. To ensure that the Client is not misrepresenting their identity and/or posing a potential threat to the integrity of the Company, 3251 Events, Limited Co., it is imperative that all clients complete identity verification when making online payments.

For all first time clients, it is required that the Client uploads a picture of their current photo identification with their current physical address. The acceptable document can be a valid driver’s license, photo ID card, or passport. If the Client’s current address differs, or is excluded, from their primary identification, the Client must submit a recent (within 60 days) document containing their name and current address. The secondary documentation must be of official business or a postmarked envelope. Please redact any confidential information, such as account numbers and balances, prior to uploading the document.

Client Identity Verification should be completed online upon signing this contract. Failure to comply with will result in cancellation of your event and/or forfeiture of any funds paid to the Planner.

3251 Events, Limited Co. aims to alleviate much of the stress that can be associated with planning a major event. As part of the services the Company offers, we will procure Third-Party Vendors/Services on behalf of the Client. Examples of such vendors and services include, but are not limited to, event venues, event props and furniture rental companies, live entertainers, and caterers.

Many Third-party Vendors will have service fees which are in addition to the cost for their services (such as delivery fees, security deposit and/or event insurance). While the Planner will try to stay abreast of any costs and accurately include these fees in the initial quote, it is the responsibility of the Client to pay any Third-Party Service Fees, even if they are disclosed after entering this contract. The Planner commits to communicating any price changes to the Client immediately upon notice.

The Planner agrees to provide the services outlined in the aforementioned sections (“Specific Decor & Event Details” and “Additional Services procured by 3251 Events”). The Planner agrees to provide pre-event and post-event Event Management. This includes the entire planning process, from the induction of this contract, as well as setup and breakdown of the event during the specified times. Once setup is completed, The Planner will vacate the venue for the duration of the event and will return at the specified “Breakdown Time” to retrieve all furnishings and decor belonging to the Planner.

Event Hosting is a service that refers to the Planner being available to meet the needs of the Client throughout the duration of the event. This service is not automatically included in any service contract or agreement with 3251 Events, Limited Co. but can be added by The Client for an additional fee. Any situation that results in the Planner “working” throughout the duration of the Client’s event, in any capacity, the Client will be charged on their final invoice. The current event hosting fee is $75.00 per hour per staff member.

The Client reserves the right to terminate this agreement at any time, irrespective of the reason. However, all payments made are non-refundable. If the Client cancels this agreement before the final payment, a Cancellation Fee will be invoiced to the Client and is payable to the Planner immediately. 

The Client is also liable for any cancellation fees incurred by third-party vendors, if applicable.

In the case of unexpected life events, rescheduling is an option that avoids incurring Cancellation Fees. Rescheduling is a courtesy extended to the Client and is subject to the Planner and vendor availability. This option is valid for one year from the original event date.

In the event of a Planner cancellation, a refund (excluding the non-refundable deposit) can be processed to the Client based on individual circumstances. The retained deposit may be credited towards future services and is valid for one year from the original event date. Cancellations due to non-payment are not refundable and do not allow for rescheduling and may incur cancellation fees.

This agreement outlines the terms under which the Planner will provide services to the Client and receive compensation for those services. The Client retains the right to terminate the service at any time; however, a Cancellation Fee is necessary to ensure the Planner is justly compensated for their time, travel, research, possible infringements on intellectual property, and other miscellaneous expenditures associated with event planning. Cancellation Fees will apply in cases where the Client terminates the agreement after signing but before paying the total balance due.

Cancellation Fees range from $500 to the full remaining balance owed, depending on (1) the point at which the Client notifies the Planner of the cancellation, and (2) third-party vendor policies regarding returns, refunds, and cancellations. The Cancellation Fee will be invoiced and sent to the Client for immediate payment. Failure to pay the Cancellation Fee within five business days of the invoice date will result in legal action being pursued by the Planner (see Dispute Resolution & Legal Fees).

At 3251 Events, we are committed to delivering exceptional customer service. However, we comprehend that disagreements may arise. Any disputes or differences related to this Contract will be assessed on an individual basis. In the event of a legal dispute, the prevailing party shall be entitled to full reimbursement of all legal fees incurred from the other party.

Force majeure refers to any significant, unforeseeable natural or man-made emergency that impedes the occurrence of an event. This can include, but is not limited to, acts of God (such as tornadoes, flooding, or hurricanes), pandemics, and civil unrest (including wars or insurrections). The Planner does not provide refunds in the event of any unforeseeable disasters. However, the Client can reschedule their event with the Planner when it is safe to do so, in case of any catastrophic event that affects their event.